Basically Books FAQ
Basically Books’ Frequently Asked Questions
Questions? That’s okay, a little confusion is good for the soul!
But let’s see if we can’t clear a little bit of it up for you and answer some of your questions.
Q: Where are you?!
A: We are located at 1672 Kamehameha Avenue, Hilo, Hawaii, on Banyan Circle, just around the corner from Banyan Drive, with majestic Maunakea and Beautiful Hilo Bay as the backdrop to our morning drive to work every day. In other words, we are located in literal paradise on earth.
(For more practical directions, there is a map at the bottom of every page, including this one!)
Q: Do you have the book I’m looking for in stock?
A: If it’s about Hawaii, probably! We pride ourselves on our wide selection of Hawaiian history, literature, and natural history. If it’s currently in print and we don’t have it in stock, it’s probably on its way, or we can order it.
Q: What if the book I’m looking for is out of Print?
A: We might have it! We have a small Out Of Print selection that changes frequently. It can’t hurt to ask! We’re also willing to look for and order books for you.
Email us at email@example.com, call us at (808) 961-0144. Or come to our new location for a chat, and we’ll be happy to help you find what you’re looking for.
Q: What if the book I’m looking for isn’t about Hawaii?
A: We carry a small selection of Young Adult, Classics, and Best Sellers that are not about Hawaii, but because we are primarily a Hawaiiana bookstore, not a general bookstore, we can’t stock everything and might not have what you’re looking for.
But don’t despair! We are able to order nearly any title that is readily available. Contact us and ask. Chances are we can get it, generally within two weeks. We don’t charge shipping and handling fees for orders that come from our regular distributors.
Q: Do you have maps?
A: We have topographic and road maps of the Hawaii Islands, as well as maps of every U.S. state, and many countries, as well as guidebooks for many of the same. Come in or call us and we’re happy to answer questions about the specific maps we have in stock.
Q: Do you ship?
A: Yes! We ship flat rate, domestic, and international. Contact us for more information on specific shipping questions at (808) 961-0144.